{"id":3,"date":"2023-03-16T10:04:52","date_gmt":"2023-03-16T10:04:52","guid":{"rendered":"https:\/\/sofima.pt\/?page_id=3"},"modified":"2025-11-04T09:35:45","modified_gmt":"2025-11-04T09:35:45","slug":"termos-e-condicoes-de-utilizacao","status":"publish","type":"page","link":"https:\/\/sofima.pt\/fr\/termos-e-condicoes-de-utilizacao\/","title":{"rendered":"Termos e Condi\u00e7\u00f5es de Utiliza\u00e7\u00e3o"},"content":{"rendered":"[vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb id=\u00a0\u00bbDE\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb shape_type=\u00a0\u00bb\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][vc_column_text]A Sociedade de Fundi\u00e7\u00e3o Injectada Maceira, Lda.<\/strong>\u00a0adiante designada por SOFIMA<\/strong>, sedeada em Cerca, 2405-012 Maceira, Leiria<\/strong> pessoa coletiva n.\u00ba 500266328<\/strong>, respons\u00e1vel por este website (sofima.pt<\/strong>) descreve nesta p\u00e1gina os termos e condi\u00e7\u00f5es de utiliza\u00e7\u00e3o e a informa\u00e7\u00e3o pr\u00e9-contratual relativa aos contratos celebrados \u00e0 dist\u00e2ncia neste site (sofima.pt) e os seus respetivos subdom\u00ednios, a que alude o artigo 4.\u00ba do Decreto-Lei n.\u00ba 24\/2014 de 14 de Fevereiro.<\/p>\n

A SOFIMA reserva-se ao direito de modificar livremente a informa\u00e7\u00e3o pr\u00e9-contratual de modo a adequ\u00e1-la \u00e0 legisla\u00e7\u00e3o aplic\u00e1vel, sem necessidade de qualquer pr\u00e9-aviso.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb id=\u00a0\u00bbCGU\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb shape_type=\u00a0\u00bb\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][vc_column_text]\n

1. Condi\u00e7\u00f5es Gerais de Utiliza\u00e7\u00e3o<\/h2>\n

Tanto a navega\u00e7\u00e3o por este website como a aquisi\u00e7\u00e3o de qualquer produto ou servi\u00e7o disponibilizado pelo mesmo pressup\u00f5e a aceita\u00e7\u00e3o das presentes informa\u00e7\u00f5es e as condi\u00e7\u00f5es gerais de utiliza\u00e7\u00e3o constantes nesta p\u00e1gina. O utilizador compromete-se a utilizar este website em cumprimento com o disposto na legisla\u00e7\u00e3o aplic\u00e1vel, abstendo-se de o utilizar para atividades contr\u00e1rias \u00e0 lei, \u00e0 moral e bons costumes ou direitos e interesses de terceiros.<\/p>\n

Este website poder\u00e1 possuir liga\u00e7\u00e3o a outros website externos, os quais poder\u00e3o conter informa\u00e7\u00f5es ou ferramentas \u00fateis para os nossos utilizadores, contudo as presentes condi\u00e7\u00f5es gerais n\u00e3o ser\u00e3o aplicadas a esses websites de terceiros. Como tal, o utilizador deve informar-se sobre os Termos e Condi\u00e7\u00f5es de Uso nos websites para os quais foi redirecionado.<\/p>\n

A SOFIMA reserva-se ao direito de modificar unilateralmente e em qualquer momento, sem aviso, a apresenta\u00e7\u00e3o e conte\u00fado deste website, os seus servi\u00e7os, as condi\u00e7\u00f5es gerais de utiliza\u00e7\u00e3o e os Termos e Condi\u00e7\u00f5es de Utiliza\u00e7\u00e3o, ressalvando-se os contratos j\u00e1 celebrados e em execu\u00e7\u00e3o. Estas altera\u00e7\u00f5es t\u00eam como finalidade a melhoria cont\u00ednua deste website assim como dos servi\u00e7os oferecidos ao utilizador que caso n\u00e3o concorde com as altera\u00e7\u00f5es efetuadas, poder\u00e1 resolver o contrato.<\/p>\n

O conte\u00fado e informa\u00e7\u00e3o criados para apresenta\u00e7\u00e3o deste website \u00e9 propriedade da SOFIMA, assim a sua utiliza\u00e7\u00e3o, reprodu\u00e7\u00e3o, c\u00f3pia ou divulga\u00e7\u00e3o por outros meios de log\u00f3tipos, textos, imagens e v\u00eddeos constantes neste website est\u00e3o sujeitos \u00e0 sua autoriza\u00e7\u00e3o pr\u00e9via.<\/p>\n

A SOFIMA tem em considera\u00e7\u00e3o a informa\u00e7\u00e3o relativa \u00e0s caracter\u00edsticas essenciais dos produtos ou servi\u00e7os mediante descri\u00e7\u00f5es t\u00e9cnicas partilhadas, ou n\u00e3o, pelos seus fornecedores e de fotografias que ilustram os produtos comercializados. As imagens, dos produtos ou servi\u00e7os, apresentadas neste website s\u00e3o meramente ilustrativas, exceto quando mencionado em contr\u00e1rio. A SOFIMA recomenda que o utilizador, de modo a obter a informa\u00e7\u00e3o completa acerca das respetivas caracter\u00edsticas do produto ou servi\u00e7o, consulte a descri\u00e7\u00e3o detalhada, ou na falta deste, que entre em contacto com a SOFIMA.<\/p>\n

S\u00e3o efetuados todos os esfor\u00e7os para que a informa\u00e7\u00e3o apresentada neste website se encontre isenta de erros tipogr\u00e1ficos e de imagem. Sempre que estes ocorram, ap\u00f3s a sua dete\u00e7\u00e3o, a SOFIMA proceder\u00e1 logo que poss\u00edvel \u00e0 respetiva corre\u00e7\u00e3o.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb id=\u00a0\u00bbPPD\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb shape_type=\u00a0\u00bb\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][vc_column_text]\n

2. Pol\u00edtica de Prote\u00e7\u00e3o de Dados<\/h2>\n

A SOFIMA est\u00e1 empenhada em respeitar a privacidade dos seus utilizadores, por esse motivo estrutur\u00e1mos o nosso website, de modo que seja poss\u00edvel navegar sem recurso \u00e0 introdu\u00e7\u00e3o de dados pessoais. Quando for necess\u00e1rio recolher dados pessoais dos utilizadores para disponibilizar aos nossos servi\u00e7os ou quando este decidir partilhar os seus dados por iniciativa pr\u00f3pria, a utiliza\u00e7\u00e3o dessa informa\u00e7\u00e3o ser\u00e1 realizada consoante a legisla\u00e7\u00e3o em vigor do Regulamento Geral de Prote\u00e7\u00e3o de Dados (RGPD).<\/p>\n

Os dados partilhados pelos utilizadores estar\u00e3o sujeitos a tratamento inform\u00e1tico e constatar\u00e3o na base de dados da SOFIMA. Quando o utilizador optar por nos fornecer informa\u00e7\u00f5es relativas aos seus dados pessoais (qualquer informa\u00e7\u00e3o atrav\u00e9s da qual possa ser identificado), \u00e9 assegurado que os dados partilhados s\u00f3 ser\u00e3o utilizados para efeitos da sua rela\u00e7\u00e3o enquanto cliente da SOFIMA.<\/p>\n

No planeamento deste website, adot\u00e1mos medidas que consideramos ser as mais adequadas para assegurar a exatid\u00e3o, integridade e confidencialidade dos dados pessoais dos utilizadores, bem como os demais direitos que lhe assistem. Os nossos registos poder\u00e3o incluir dados que foram obtidos ao longo da rela\u00e7\u00e3o contratual que estabeleceu connosco e na sequ\u00eancia das diversas intera\u00e7\u00f5es realizadas com o nosso website.<\/p>\n

Os utilizadores devem garantir sempre a veracidade, exatid\u00e3o, autenticidade e vig\u00eancia dos dados de car\u00e1cter pessoal que tenham fornecido \u00e0 SOFIMA.<\/p>\n

Tipos de dados que poder\u00e3o ser recolhidos atrav\u00e9s do nosso website.<\/strong><\/p>\n

Coment\u00e1rios<\/strong> \u2013 Nas p\u00e1ginas em que \u00e9 dada a possibilidade dos visitantes deixarem coment\u00e1rios, s\u00e3o guardados os dados presentes no formul\u00e1rio dos coment\u00e1rios, bem como o endere\u00e7o de IP e o agente do utilizador do navegador, para ajudar com a dete\u00e7\u00e3o de spam. Uma string an\u00f3nima \u00e9 criada a partir do seu endere\u00e7o de correio eletr\u00f3nico (tamb\u00e9m designada por hash) pode ser enviada para o servi\u00e7o Gravatar para verificar se o est\u00e1 a utilizar. A pol\u00edtica de privacidade do servi\u00e7o Gravatar est\u00e1 dispon\u00edvel aqui: https:\/\/automattic.com\/privacy\/. Depois de o seu coment\u00e1rio ser aprovado, a fotografia do perfil fica vis\u00edvel para o p\u00fablico no contexto do seu coment\u00e1rio.<\/p>\n

Formul\u00e1rios de Pedidos de Contacto ou Registos<\/strong> – Quando os visitantes utilizam os formul\u00e1rios que poder\u00e3o estar presentes no nosso website, ser\u00e3o apenas guardados os dados que estejam presentes \u00e0 altura da sua utiliza\u00e7\u00e3o, nos quais genericamente poder\u00e3o estar inclu\u00eddos o pedido de: Nome Completo; N\u00famero de Identifica\u00e7\u00e3o Fiscal; Contacto Telef\u00f3nico, Morada Completa; Endere\u00e7o de Correio Eletr\u00f3nico; Nome da Empresa.<\/p>\n

Estes formul\u00e1rios, quando submetidos com sucesso, enviam os dados que sejam preenchidos para uma conta de correio eletr\u00f3nico da SOFIMA.\u00a0Os dados enviados poder\u00e3o tamb\u00e9m ser guardados em bases de dados. O acesso a estes dados est\u00e1 restrito apenas a pessoal autorizado da SOFIMA.<\/p>\n

Com quem partilhamos os dados – <\/strong>A SOFIMA assegura a total confidencialidade dos dados pessoais fornecidos e s\u00f3 os transmite a terceiros com \u00fanica e exclusiva finalidade, para a realiza\u00e7\u00e3o do servi\u00e7o solicitado pelo utilizador, entre os quais poder\u00e3o ser: a entrega de produtos ou presta\u00e7\u00e3o de servi\u00e7os ao domic\u00edlio (estafetas \/ t\u00e9cnicos da empresa); desloca\u00e7\u00e3o para assist\u00eancia t\u00e9cnica e\/ou tratamento de garantias e\/ou devolu\u00e7\u00e3o de produtos (fornecedores); realiza\u00e7\u00e3o de contratos de servi\u00e7os adquiridos (operadoras); e a autoridades judiciais e fiscais para cumprimento de imposi\u00e7\u00f5es legais.<\/p>\n

Propriet\u00e1rio e Controlador de Dados – <\/strong>No \u00e2mbito e para efeitos dos servi\u00e7os e vendas que prestamos aos nossos utilizadores, a SOFIMA \u00e9 a entidade respons\u00e1vel pelo tratamento dos seus dados pessoais e por assegurar a prote\u00e7\u00e3o da sua privacidade, atuando consoante a legisla\u00e7\u00e3o em vigor do Regulamento Geral de Prote\u00e7\u00e3o de Dados (RGPD).<\/p>\n

Per\u00edodo de Conserva\u00e7\u00e3o – <\/strong>A SOFIMA conservar\u00e1 os dados recolhidos at\u00e9 requisi\u00e7\u00e3o de esquecimento dos mesmos, por parte do titular dos dados.<\/p>\n

Direito de aceder, alterar e remover os seus dados pessoais – <\/strong>Em qualquer momento, o utilizador tem o direito de aceder aos seus dados pessoais, bem como, dentro dos limites do contratualizado e do RGPD, de as alterar, opor-se ao respetivo tratamento, decidir sobre o tratamento autorizado dos mesmos, retirar o consentimento e exercer os demais direitos previstos na lei (salvo quando os dados s\u00e3o indispens\u00e1veis para a respetiva fatura\u00e7\u00e3o por parte da SOFIMA e ao cumprimento das obriga\u00e7\u00f5es legais que a SOFIMA est\u00e1 sujeita). Caso retire o seu consentimento, isto n\u00e3o compromete a licitude do tratamento efetuado at\u00e9 essa data. Tem o direito de ser notificado, nos termos previstos no Regulamento, caso ocorra uma viola\u00e7\u00e3o dos seus dados pessoais, podendo apresentar reclama\u00e7\u00f5es perante as autoridades.<\/p>\n

Seguran\u00e7a – <\/strong>A SOFIMA est\u00e1 empenhada em assegurar a seguran\u00e7a da informa\u00e7\u00e3o que o utilizador partilha connosco. Para impedir o acesso ou a publicidade n\u00e3o autorizados, bem como manter a precis\u00e3o dos dados e assegurar a correta utiliza\u00e7\u00e3o da informa\u00e7\u00e3o, implement\u00e1mos procedimentos f\u00edsicos, eletr\u00f3nicos e de gest\u00e3o para proteger a informa\u00e7\u00e3o que recolhemos online. Utilizamos encripta\u00e7\u00e3o quando recolhemos ou transferimos dados sens\u00edveis. Contacto do Encarregado da Prote\u00e7\u00e3o de Dados: geral@sofima.pt[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb id=\u00a0\u00bbPC\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb shape_type=\u00a0\u00bb\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][vc_column_text]\n

3. Pol\u00edtica de Cookies<\/h2>\n

O que s\u00e3o cookies? \u201cCookies\u201d s\u00e3o pequenas etiquetas de software armazenadas nos equipamentos de acesso atrav\u00e9s do navegador (browser), retendo apenas informa\u00e7\u00e3o relacionada com as prefer\u00eancias, n\u00e3o incluindo, como tal, os dados pessoais.<\/p>\n

Para que servem os Cookies?
\n<\/strong>Os cookies servem para ajudar a determinar a utilidade, interesse e o n\u00famero de utiliza\u00e7\u00f5es dos website, permitindo uma navega\u00e7\u00e3o mais r\u00e1pida e eficiente, eliminando a necessidade de introduzir repetidamente as mesmas informa\u00e7\u00f5es.<\/p>\n

Que tipos de cookies existem?
\n<\/strong>Existem dois grupos cookies que podem ser utilizados<\/p>\n

    \n
  • Cookies permanentes<\/strong> \u2013 s\u00e3o cookies que ficam armazenados ao n\u00edvel do navegador nos equipamentos de acesso (PC, mobile e tablet) e utilizados sempre que faz uma nova visita ao website da SOFIMA. S\u00e3o utilizados, geralmente, para direcionar a navega\u00e7\u00e3o aos interesses do utilizador, permitindo prestar um servi\u00e7o mais personalizado.<\/li>\n
  • Cookies de sess\u00e3o<\/strong> \u2013 s\u00e3o cookies tempor\u00e1rios que permanecem no arquivo de cookies do navegador at\u00e9 sair do website. A informa\u00e7\u00e3o obtida por estes cookies serve para analisar padr\u00f5es de tr\u00e1fego na web, permitindo identificar problemas e fornecer uma melhor experi\u00eancia de navega\u00e7\u00e3o.<\/li>\n<\/ul>\n

    Para que fins utilizamos cookies?<\/strong><\/p>\n

      \n
    • Cookies estritamente necess\u00e1rios<\/strong> \u2013 Permitem a navega\u00e7\u00e3o no website e utiliza\u00e7\u00e3o das aplica\u00e7\u00f5es, bem como aceder a \u00e1reas seguras do website. Sem estes cookies, os servi\u00e7os requeridos n\u00e3o podem ser prestados.<\/li>\n
    • Cookies anal\u00edticos<\/strong> \u2013 S\u00e3o utilizados anonimamente para efeitos de cria\u00e7\u00e3o e an\u00e1lise de estat\u00edsticas, no sentido de melhorar o funcionamento do website.<\/li>\n
    • Cookies de funcionalidade<\/strong> \u2013 Guardam as prefer\u00eancias do utilizador relativamente \u00e0 utiliza\u00e7\u00e3o do website, para n\u00e3o ser necess\u00e1rio voltar a configurar o website cada vez que o visita.<\/li>\n
    • Cookies de terceiros<\/strong> \u2013 Medem o sucesso de aplica\u00e7\u00f5es e a efic\u00e1cia da publicidade de terceiros. Podem tamb\u00e9m ser utilizados no sentido de personalizar um widget com dados do utilizador.<\/li>\n<\/ul>\n

      Como pode gerir os cookies?<\/strong>
      \nTodos os navegadores permitem ao utilizador aceitar, recusar ou apagar cookies, e ainda informar o utilizador sempre que um cookie \u00e9 recebido, nomeadamente atrav\u00e9s da sele\u00e7\u00e3o das defini\u00e7\u00f5es apropriadas no respetivo navegador. O utilizador pode configurar os cookies no menu \u201cop\u00e7\u00f5es\u201d ou \u201cprefer\u00eancias\u201d do seu navegador. Note-se, no entanto, que ao desativar cookies poder\u00e1 impedir que alguns servi\u00e7os funcionem corretamente, afetando parcial ou totalmente, a navega\u00e7\u00e3o no website.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb id=\u00a0\u00bbVTM\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb shape_type=\u00a0\u00bb\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][vc_column_text]\n

      4. V\u00edrus \/ Trojans \/ Malware<\/h2>\n

      A SOFIMA n\u00e3o \u00e9 respons\u00e1vel pelos preju\u00edzos decorrentes de quaisquer v\u00edrus inform\u00e1ticos ou quaisquer outras situa\u00e7\u00f5es a que seja alheia e que impe\u00e7am o acesso e correto funcionamento deste website bem como dos servi\u00e7os disponibilizados no mesmo.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb id=\u00a0\u00bbERALC\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb shape_type=\u00a0\u00bb\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb text_direction=\u00a0\u00bbdefault\u00a0\u00bb]\n

      5. Entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo<\/h2>\n

      A resolu\u00e7\u00e3o alternativa de lit\u00edgios \u00e9 a possibilidade que todos os consumidores t\u00eam ao seu dispor. Podem recorrer a entidades oficiais que os ajudem na resolu\u00e7\u00e3o ou orienta\u00e7\u00e3o de algum conflito antes de abrirem processos litigiosos nos Tribunais. Em caso de lit\u00edgio de consumo, o consumidor pode recorrer \u00e0 seguinte entidade de resolu\u00e7\u00e3o alternativa de lit\u00edgios de consumo:<\/p>\n

        \n
      • Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo<\/li>\n
      • Telefone: 213 847 484<\/li>\n
      • E-mail: cniacc@uni.pt<\/li>\n
      • Website: https:\/\/www.cniacc.pt\/<\/li>\n<\/ul>\n\n\n\n\n\n\n\n\n\n\n\n
        Centro<\/strong><\/td>\n\u00c2mbito<\/strong><\/td>\nTelefone<\/strong><\/td>\n<\/tr>\n<\/thead>\n
        Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo<\/td>\nNacional<\/td>\n213 847 484<\/td>\n<\/tr>\n
        Centro de Informa\u00e7\u00e3o, Medi\u00e7\u00e3o e arbitragem de Conflitos de Consumo do Algarve<\/td>\nDistrito de Faro<\/td>\n289 823 135<\/td>\n<\/tr>\n
        Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra<\/td>\nDistrito de Coimbra<\/td>\n239 821 690<\/td>\n<\/tr>\n
        Centro de Arbitragem de Conflitos de Consumo de Lisboa<\/td>\n\u00c1rea Metropolitana de Lisboa<\/td>\n218 807 000<\/td>\n<\/tr>\n
        Centro de Arbitragem de Conflitos de Consumo da Madeira<\/td>\nRegi\u00e3o Aut\u00f3noma da Madeira<\/td>\n291 750 330<\/td>\n<\/tr>\n
        Centro de Arbitragem de Conflitos de Consumo do Vale do Ave<\/td>\n\u00c1rea do Vale do Ave<\/td>\n253 422 410<\/td>\n<\/tr>\n
        Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Consumo<\/td>\nRegi\u00e3o Norte<\/td>\n253 617 604<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

         <\/p>\n

        Para mais informa\u00e7\u00f5es, consulte o Portal do Consumidor<\/strong> em https:\/\/www.consumidor.pt (ao abrigo do artigo 18.\u00ba da Lei n.\u00ba 144\/2015, de 8 de Setembro)[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb id=\u00a0\u00bbCC\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb shape_type=\u00a0\u00bb\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb text_direction=\u00a0\u00bbdefault\u00a0\u00bb]\n

        6. Contactos Comerciais<\/h2>\n

        A SOFIMA disponibiliza exclusivamente para os seus contactos comerciais os seguintes n\u00fameros de telefone:

        • +351 244 779 080 rede fixa nacional<\/li>
        • +351 914 808 709 rede m\u00f3vel nacional<\/li><\/ul>\n

          Para contactos por Email:
          \n

          • geral@sofima.pt <\/li>
          • comercial@sofima.pt <\/li><\/ul>\n

            Outras formas de contacto:
            \n

            • presencial na sede da empresa<\/li><\/ul>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbright\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb column_padding_type=\u00a0\u00bbdefault\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb][vc_column_text]Termos e Condi\u00e7\u00f5es de Utiliza\u00e7\u00e3o atualizados a: 2025-11-04<\/em>[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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